RED BAY, AL (Day 3). We attended the two tours mentioned in yesterday's post. Very impressive. Large volumes of motorhomes moving through the plants each day. Meticulous attention to exterior quality and appearance at the paint shop. Each color requires a new round of masking and re-painting, drying, removing the masking, quality check, then repeat for the next color. After all colors are applied, dried, and the masking removed; three coats of Clearcoat are applied to protect the paint. Every motorhome receives three coats of Clearcoat. The more expensive models receive additional coats, up to seven coats. At all steps strict attention to detail and quality could send a motorhome back to an earlier step for rework until right.
Those of us here at the service center wondered whether they take that much care in the production lines for mechanical, electrical, and interior finish. If they did, there would not be so many people here for having things fixed related to the operation of the motorhomes. These were some of the things we discussed at the informal social tonight held at the customer lounge here at the service center.
After the tours, we stopped by the customizing shop where the work will be done to remove our useless sofa and replace it with a recliner and a large storage cabinet. We finalized the agreement and made a down payment. Somehow we shall fit that in around the work to be done here and at the Freightliner service center next Wednesday. Stay tuned.
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